Bug 332392 - install failure refers to nonexistent support URL
Summary: install failure refers to nonexistent support URL
Status: RESOLVED DUPLICATE of bug 330705
Alias: None
Product: openSUSE 10.3
Classification: openSUSE
Component: Installation (show other bugs)
Version: Final
Hardware: i586 openSUSE 10.3
: P5 - None : Normal (vote)
Target Milestone: ---
Assignee: Lukas Ocilka
QA Contact: Jiri Srain
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2007-10-09 22:40 UTC by Jon Nelson
Modified: 2007-10-25 12:05 UTC (History)
0 users

See Also:
Found By: ---
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---


Attachments
Yast2 logs (52.41 KB, application/x-gzip)
2007-10-09 22:42 UTC, Jon Nelson
Details

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Description Jon Nelson 2007-10-09 22:40:06 UTC
Failure to install (upgrade) to one of my machines resulted in a message to consult this URL:

http://support.novell.com/techcenter/sdb/en/2003/03/fha

which does not, apparently, exist.

I was using the text mode interface and I will attach the files from the install (which, fortunately, I knew how to get at and copy around).
Comment 1 Jon Nelson 2007-10-09 22:42:03 UTC
Created attachment 177239 [details]
Yast2 logs
Comment 2 Michal Zugec 2007-10-21 14:49:17 UTC
I see some errors about this:
Report.ycp:484 Failed to mount target system

RootPart.ycp:1236 Could not mount root '/dev/hda3' to '/mnt'

2007-10-09 18:30:43 <3> 192.168.1.1(3311) [bash] ShellCommand.cc(shellcommand):78 /usr/bin/find: /mnt/var/lib: No such file or directory
2007-10-09 18:30:43 <3> 192.168.1.1(3311) [YCP] RootPart.ycp:613 There are only 0 files in /var/lib/hardware/, translation needn't work!

so reassigned to storage maintainer
Comment 3 Thomas Fehr 2007-10-22 08:31:48 UTC
Looke mor like a problem in update code to me.
Comment 4 Lukas Ocilka 2007-10-22 09:32:45 UTC
The links is not http://support.novell.com/techcenter/sdb/en/2003/03/fha but
http://support.novell.com/techcenter/sdb/en/2003/03/fhassel_update_not_possible.html

It seems that the text-interface cuts long lines off :(

Anyway, could you, please describe your problem: how did you get there?
I can see you were trying to upgrade /dev/hda3, have you done anything special to your openSUSE 10.3 installation (media), why it didn't translate it to /dev/sda?
Comment 5 Lukas Ocilka 2007-10-22 09:48:54 UTC
This could help you too:
http://en.opensuse.org/How_To_Upgrade_System_with_Separate_/var_Partition
Comment 6 Lukas Ocilka 2007-10-25 12:05:56 UTC

*** This bug has been marked as a duplicate of bug 330705 ***