Bugzilla – Bug 387585
sax2: NVidia Quadro NVS 140M fails during installation
Last modified: 2008-05-10 10:58:33 UTC
During installation of openSUSE 11.0 beta 2 on Lenovo Thinkpad T61 (model 6459-A11) the laptop screen goes blank (black) and unresponsive. The initial phase of installation works fine. After the prompt to reboot, the system restarts, however, when it starts the X server the screen is blank and does not respond to keyboard or mouse. I tried: 1) ctrl-alt-del 2) ctrl-alt-backspace 3) ctrl-alt-Fx (x=1-9) with no response. Rebooted and tried several times. I was able to hit ctrl-alt-f2 several times just prior and during startup of the xserver (after the Knetwork script ends) and it dropped to a console. I copied /etc/X11/xorg.conf file to xorg.conf.debug (attached for your reference). From there I ran sax2. This started successfully, so I ctrl-alt-f7 to the X display. The install screen (at set the root password) was showing with message "3D acceleration not supported" Video card "NVidia Quadro NVS 140M" was correctly identified and set to 800x600. I hit ok and saved config. I was able to continue the install to completion. However, when system reboot, it dropped to runlevel 3 and I had to set to 5 in /etc/inittab. Also, it autologs in as user 'linux' which I didn't create. This may just be part of the build as I have not installed factory before. Hope this bug can be fixed and reporting it helps you guys and the 11.0 quality. openSUSE is a great operating system. Thanks so much for your work on it development team. Regards, John.
Created attachment 212994 [details] xorg.conf
please provide sax log and xorg log files too.
Looks like this issue only happens during installation and not when running SaX2 manually. Could you do the following? touch /var/lib/YaST2/runme_at_boot Restart your system and follow the installation to the point where the screen gets blank. Then reboot your system by pressing your RESET button into in failsafe mode (graphical since 11.0; uses fbdev driver). Do *not* run SaX2 before you saved a copy of /var/log/SaX.log. Attach this copy to this bugreport. Thanks.
Created attachment 213528 [details] SaX.log
Created attachment 213529 [details] Xorg.0.log
Stefan, I reinstalled and followed the instructions provided. Unfortunately, the problem persists. I am still able to access console by ctrl-alt-f2 combination just before x servers starts. I have not run sax to fix yet, and system is ready for further testing if required. Note - on initial install when i got the system running, when I logged the default user out, the screen froze with a dis-coloration. This happened on several occassions that I tested and I was never able to log out successfully. This info may assist solving the problem. Please let me know if you require further testing or files uploaded. Cheers.
> PARAMETER : -c 0 -a -i Are you using the LiveCD for testing? There is no config and logfile in SaX.log. Not sure why. Xorg.0.log looks fine. I'm afraid this step didn't help us much. Which displaymanager are you using? --> grep DISPLAYMANAGER= /etc/sysconfig/displaymanager
Stefan, Installation procedure was as follows: 1 - Boot live CD, click install, follow prompts 2 - Reboot at end of phase1 install, remove CD 3 - System reboots and screen blank/unresponsive when X starts I tested again today and when I grep DISPLAYMANAGER= /etc/sysconfig/displaymanager result was "kde". Actually, I found that if I access console by ctrl-alt-f2 combination just before x servers starts, and *without* running sax2, just hit ctrl-alt-f7 it takes me to the running x server and I was able to finish the 2nd phase of installation. When the installed system restarted, it booted into X server no problem (I set default runlevel to 5). However, I still have a similar problem when I log the user out. The X server seems to try to restart and then the screen goes blank/unresponsive. I'll attach the log files from the running (installed) system in that helps. John.
Created attachment 213758 [details] Sax log installed system
Created attachment 213759 [details] X log installed system
Created attachment 213761 [details] kdm log installed system
> I tested again today and when I grep DISPLAYMANAGER= > /etc/sysconfig/displaymanager > result was "kde". Ok. What's the output of 'ps aux|grep kdm'? I'm asking since the logout freeze is a known issue, but only with kdm4.
On the installed system: john@destiny:~> ps aux|grep kdm root 606 0.0 0.0 0 0 ? S< 08:49 0:00 [kdmflush] root 612 0.0 0.0 0 0 ? S< 08:49 0:00 [kdmflush] root 617 0.0 0.0 0 0 ? S< 08:49 0:00 [kdmflush] root 626 0.0 0.0 0 0 ? S< 08:49 0:00 [kdmflush] root 2722 0.0 0.0 3588 964 ? S 08:50 0:00 /usr/bin/kdm john 3593 0.0 0.0 3068 752 pts/1 R+ 22:14 0:00 grep kdm john@destiny:~> john@destiny:~> rpm -qa | grep kdm kde4-kdm-4.0.3-25 kde4-kdm-branding-openSUSE-11.0-51 john@destiny:~> I'll have to reinstall to run this at the point in installation that the screen goes blank/unresponsive. I don't have time tonight, I assume that it would be the same though. Let me know if necessary.
Ok. So this is indeed kdm4. By replacing the "kde" entry in /etc/sysconfig/displaymanager:DISPLAYMANAGER with "kdm3", installing the kdebase3-kdm package and restarting the displaymanager ("rcxdm restart") the logout freeze should no longer happen. This issue is a duplicate of Bug #381672.
this bug duplicates: #381672 and #382703 *** This bug has been marked as a duplicate of bug 382703 ***
Stefan, Thanks for your help. Just one thing, how do I install kdebase3-kdm package? It doesn't appear in any sources. I have the following repositories: - http://download.opensuse.org/distribution/SL-OSS-factory/inst-source/ - http://download.opensuse.org/update/11.0/ - http://download.opensuse.org/distribution/SL-OSS-factory-debug/inst-source-debug/ John
kdebase3-kdm is part of KDE3. Since you can select KDE3 during installation instead of KDE4 (as you apparently did), it must exist.