Created attachment 214206 [details]
/var/log/message file contents - the contents should illustrate the failed mount and then successful manual mount

Using openSUSE-11.0 beta2, the hotplug automount of an external USB hard drive failed to automatically mount, when plugged in under KDE-3.5.9.

The external drive was a SeaGate Free Agent 500GByte drive (formatted as NTFS).

I will attach both the dmesg output and also the /var/log/message file. The dialog box popup error message when the hot plug automount failed was:  

Error-Konqueror
mount: wrong fs type, bad option, bad superblock on/dev/sdb1, missing codepage or helper program, or other error. In some cases useful info is found in syslog -try dmesg | tail or so

The drive did appear under "my computer" as a FreeAgentDrive of type NTFS, and toal space 465GBytes.  The space available field was blank.

The drive did NOT not mount (giving the above noted Error-Konqueor).  It was not possible to view the external drive contents, nor possible to write to the external drive.  

After the hotplug mount failed, I went into desktop > my computer, right clicked on the drive entry, to safely remove the hard drive.  The drive was physically left attached.  I then started a "kdesu konqueror" session, and created a new mount point /windows/E.  I changed the group to "users" on this external mount point and gave group permissionsn to view/modify-content.   I then opened a konsole, typed su to get root permissions, and then manually (and successfully) mounted the external drive from konsole with the command:

mount -t ntfs-3g -o rw,uid=1000,gid=100,umask=0022 /dev/sdb1 /windows/E

this gave read/write capabilities to the drive.  

However typing the mount command via konsole is an approach for advanced users, not practical for newbies to openSUSE.  

A read/write hotplug automount of external NTFS drives should reliably work, and it did not.