Bug 402480 - printer installation failed hp psc 5280
Summary: printer installation failed hp psc 5280
Status: RESOLVED DUPLICATE of bug 387226
Alias: None
Product: openSUSE 11.0
Classification: openSUSE
Component: Installation (show other bugs)
Version: Final
Hardware: Other Other
: P5 - None : Normal (vote)
Target Milestone: ---
Assignee: Michal Zugec
QA Contact: Jiri Srain
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2008-06-21 08:56 UTC by Juergen Weigert
Modified: 2008-08-12 08:41 UTC (History)
1 user (show)

See Also:
Found By: ---
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---

Attachments
save_y2logs (1.08 MB, application/x-tgz)
2008-06-21 09:23 UTC, Juergen Weigert 		Details
View All Add an attachment (proposed patch, testcase, etc.)

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Description Juergen Weigert 2008-06-21 08:56:35 UTC 
On an fresh 11.0, I connected the USP cable, to my all-in-one device.
Two dialogs popped up, one for installing scanner function, one for installing printer function. 
I ran the scanner installation succesfully.
Afterwards the printer dialog was also gone.
Disconnect and reconnect does not bring it up again.
/etc/printcap is still empty.

Calling Yast for a manual install, it started by downloading many components.
Are the printer coponents missing in 11.0 ?
Comment 1 Juergen Weigert 2008-06-21 09:14:17 UTC 
yast fails with 

An error occurred while saving queue photosmartc5200serie.
Try selecting the printer model again.
Comment 2 Cyril Hrubis 2008-06-21 09:20:50 UTC 
Please attach y2logs. If you are in doubt follow:

http://en.opensuse.org/Bugs/YaST

Thanks!
Comment 3 Juergen Weigert 2008-06-21 09:23:45 UTC 
Created attachment 223545 [details]
save_y2logs
Comment 4 Juergen Weigert 2008-06-21 10:46:28 UTC 
I found the problem:
/usr/share/cups/model/HP/HP-PhotoSmart_C5200-hpijs.ppd.gz
was missing. I copied that over from my 10.3 partition and yast succeeded.

The hplip package is missing.

'Try selecting the printer model again' is a misleading error message.
There was nothing wrong with the model selection.
Comment 5 Michal Zugec 2008-06-21 17:12:53 UTC 

*** This bug has been marked as a duplicate of bug 387226 ***
Comment 6 Juergen Weigert 2008-07-05 14:06:41 UTC 
I am not sure, this is really a duplicate of 387226.
My proposed fix is:
- have yast reach out and install hplip when it detects an HP-printer.
or 
- include hplip in default pattern.

One additional note:
- With a fresh installation of 11.0 I no longer get an popups when connecting
  the printer cable.
Comment 7 Johannes Meixner 2008-08-12 08:41:25 UTC 
See bug #388149.