Bugzilla – Bug 414753
ATA error with Sony DVD writer
Last modified: 2008-11-11 01:52:59 UTC
Created attachment 231823 [details] boot messages (boot.msg) hi i am facing this problem on my OpenSuse11, Ubuntu 8 installation on my system (however the same system with windows xp works fine) I am attaching a boot.msg and pasting the part of error here! The hardware is: One HDD IDE 80gb One SATA 300GB One SATA 250GB Sony IDE DVD Writer Sometimes it works fine.. but on an average out of 10 boots,7 times it generates an exception.. and 3 times works fine... When it work without an error, there is most likely a chance that system will suddenly freeze, at that happens most of the times! My workaround for this error is that i turn off the dvd writer from BIOS, and then system loads fine, but i cannot access CD/DVD anymore! Thanks & Best regards Tony ----------------------- <5>SCSI subsystem initialized <7>libata version 3.00 loaded. <6>ACPI: PCI Interrupt 0000:00:14.1[A] -> GSI 16 (level, low) -> IRQ 16 <6>scsi0 : pata_atiixp <6>scsi1 : pata_atiixp <6>ata1: PATA max UDMA/100 cmd 0x1f0 ctl 0x3f6 bmdma 0xf400 irq 14 <6>ata2: PATA max UDMA/100 cmd 0x170 ctl 0x376 bmdma 0xf408 irq 15 <6>ata1.00: ATA-6: ST380011A, 8.01, max UDMA/100 <6>ata1.00: 156301488 sectors, multi 1: LBA48 <6>ata1.00: configured for UDMA/100 <6>ata2.00: ATAPI: SONY DVD RW AW-G170A, 1.71, max UDMA/66 <4>ata2.00: Drive reports diagnostics failure. This may indicate a drive <4>ata2.00: fault or invalid emulation. Contact drive vendor for information. <4>ata2.00: limited to UDMA/33 due to 40-wire cable <6>ata2.00: configured for UDMA/33 <5>scsi 0:0:0:0: Direct-Access ATA ST380011A 8.01 PQ: 0 ANSI: 5 <3>ata2.00: exception Emask 0x0 SAct 0x0 SErr 0x0 action 0x2 frozen <3>ata2.00: cmd a0/00:00:00:24:00/00:00:00:00:00/a0 tag 0 pio 36 in <4> cdb 12 00 00 00 24 00 00 00 00 00 00 00 00 00 00 00 <4> res 40/00:00:00:00:00/00:00:00:00:00/00 Emask 0x4 (timeout) <3>ata2.00: status: { DRDY } <6>ata2: soft resetting link <4>ata2.00: qc timeout (cmd 0xa1) <4>ata2.00: failed to IDENTIFY (I/O error, err_mask=0x4) <3>ata2.00: revalidation failed (errno=-5) <4>ata2: failed to recover some devices, retrying in 5 secs <4>ata2: port is slow to respond, please be patient (Status 0xd8) <4>ata2: device not ready (errno=-16), forcing hardreset <6>ata2: soft resetting link <4>ata2.00: qc timeout (cmd 0xa1) <4>ata2.00: failed to IDENTIFY (I/O error, err_mask=0x4) <3>ata2.00: revalidation failed (errno=-5) <4>ata2: failed to recover some devices, retrying in 5 secs <4>ata2: port is slow to respond, please be patient (Status 0xd8) <4>ata2: device not ready (errno=-16), forcing hardreset <6>ata2: soft resetting link <6>ata2.00: configured for UDMA/33 <6>ata2: EH complete <5>scsi 1:0:0:0: CD-ROM SONY DVD RW AW-G170A 1.71 PQ: 0 ANSI: 5 -----------------------
Can you please try the following two kernel parameters? libata.force=2.00:udma15 libata.force=2.00:pio4 And see whether any of the two makes any difference?
I didn't have the boot problem but I had the log issue and I was unable to write DVD's, the option libata.force=2.00:udma15 solved my problem
Thank you so much Tejun, for the remedy! The SuSe system now works perfectly and all the read/writes are working fine. I have another UBUNTU linux installed on my same computer over a different harddisk, these options are not accepted by ubuntu but it does not matter, as my SuSe linux is working fine. Thanks, it works nicely now. best regards vaibhav
Hmm.. a drive which chokes on UDMA/33? Strange. Do you both guys have the same machine? Is it a laptop?
The requested information has not been provided for more than 4 weeks. The bug gets therefore closed as NORESPONSE. Please reopen the bug if the bug still exists in the current beta4 and you can supply the requested information.
Thanks Andreas. JP Rosevear and Vaibhav Kalia, when you can, please attach the outputs of 'dmidecode' and 'hdparm -I /dev/sr0'.