445887 – cdrom disk is not seen by system

Bug 445887 - cdrom disk is not seen by system

Summary: cdrom disk is not seen by system

Status:	RESOLVED DUPLICATE of bug 444913

Alias:	None

Product:	openSUSE 11.1
Classification:	openSUSE
Component:	Hotplug (show other bugs)
Version:	Beta 5
Hardware:	x86-64 SUSE Other

Priority:	P5 - None Severity: Normal (vote)
Target Milestone:	---
Assignee:	Michael Denker
QA Contact:	E-mail List

URL:
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Keywords:

Depends on:
Blocks:

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Reported:	2008-11-18 03:55 UTC by Clark Tompsett
Modified:	2008-11-24 14:41 UTC (History)
CC List:	1 user (show)

See Also:
Found By:	Beta-Customer
Services Priority:
Business Priority:
Blocker:	---
Marketing QA Status:	---
IT Deployment:	---

Attachments
hwinfo (914 bytes, text/plain) 2008-11-21 14:42 UTC, Clark Tompsett	Details
hwinfo --cdrom (Sony Vaio Z) (1.21 KB, text/plain) 2008-11-22 03:10 UTC, Michael Denker	Details
dmesg (Sony Vaio Z) (56.83 KB, text/plain) 2008-11-22 03:11 UTC, Michael Denker	Details
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Description Clark Tompsett 2008-11-18 03:55:09 UTC

Beta 5 kde desktop.  Hal does not see cdrom/dvd inserted into drive.  Drive spins up but no messages in dmesg showing that the drive is now seen.  Drive can be mounted manually.

Tested with hp dv5-1004nr and gw ml3109 laptops.

Comment 1 Andreas Jaeger 2008-11-21 10:35:20 UTC

Please attach the info of hwinfo --cdrom

Comment 2 Clark Tompsett 2008-11-21 14:42:56 UTC

Created attachment 254379 [details]
hwinfo

output from hwinfo --cdrom

Comment 3 Tejun Heo 2008-11-21 16:06:15 UTC

Please attach the result of dmesg.  cc'ing Kay and Danny.  There was a similar report to this one, right?  Is this a hal problem or is something wrong with libata?

Comment 4 Michael Denker 2008-11-22 03:09:10 UTC

I can confirm this bug on a Sony Vaio Z Laptop. CDs or DVDs are not detected under Gnome/KDE3/KDE4. Using Yast Hardware Info, however, the CD drive is listed and the label of the corresponding inserted DVD is shown. Also, yast installs fine from dvd source under any desktop environement. Attached find my outputs of dmesg and hwinfo --cdrom (executed with CD inserted).

Comment 5 Michael Denker 2008-11-22 03:10:20 UTC

Created attachment 254520 [details]
hwinfo --cdrom (Sony Vaio Z)

Comment 6 Michael Denker 2008-11-22 03:11:09 UTC

Created attachment 254521 [details]
dmesg (Sony Vaio Z)

Comment 7 Danny Al-Gaaf 2008-11-24 14:41:07 UTC


*** This bug has been marked as a duplicate of bug 444913 ***