Bug 461119 - Cannot Shutdown or Restart Properly
Summary: Cannot Shutdown or Restart Properly
Status: VERIFIED NORESPONSE
Alias: None
Product: openSUSE 11.1
Classification: openSUSE
Component: Kernel (show other bugs)
Version: Final
Hardware: i686 openSUSE 11.1
: P3 - Medium : Critical with 5 votes (vote)
Target Milestone: ---
Assignee: Rafael Wysocki
QA Contact: E-mail List
URL:
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Keywords:
Depends on:
Blocks:
 
Reported: 2008-12-20 06:55 UTC by ronald artos
Modified: 2011-02-03 22:21 UTC (History)
6 users (show)

See Also:
Found By: ---
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---


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Description ronald artos 2008-12-20 06:55:17 UTC
I've tried to install and reinstall several times but still the problem is that I cannot properly shutdown or reboot my laptop Compaq Presario 2100

I thought it was fixed already coz I've seen report since beta version of 11.1, but now after being GM/Final version of 11.1 and this problem still exist.

How can I fix this?
Comment 1 Peter Lesterhuis 2008-12-20 21:42:47 UTC
I've installed version 11.1 on three computers (2 i586 and 1 x86_64). When I log-in just once, then the reboot or shutdown process fails. By just pressing "CTRL"+"Alt"+"F1", the process is continued. When I've log-in more then once, the shutdown/reboot process goes normal. By using the on/of switch of the computer (just pressing it shortly), the shutdown sequence is experiencing no errors. 
Comment 2 Federico Vecchiarelli 2009-01-02 04:37:40 UTC
I have an Acer Aspire 4520 and I'm experiencing what I believe is the same problem. I must mention this didn't happen on OpenSUSE 11.0 and it started only after updating to 11.1.

Whenever shutting down or restarting, the laptop won't complete the process on its own. Maybe someone else could check this out, in my case, if I hold the i.e. CTRL key down, the process will continue. Same thing if I run my fingers on the touchpad. Other than that, I tried leaving it for a while during shutdown but it never completed (after around 30 mins).

My logs don't show anything related to this problem. This is an excerpt of /var/log/messages:

Jan  2 10:16:15 xxxx auditd[2425]: The audit daemon is exiting.
Jan  2 10:16:15 xxxx network: Shutting down the NetworkManager
Jan  2 10:16:15 xxxx ifdown:     ath0      device: Atheros Communications Inc. A
R242x 802.11abg Wireless PCI Express Adapter (rev 01)
Jan  2 10:16:16 xxxx ifdown:               No configuration found for ath0 
Jan  2 10:16:16 xxxx ifdown:               Nevertheless the interface will be sh
ut down.
Jan  2 10:16:16 xxxx nm-dispatcher.action: Script '/etc/NetworkManager/dispatche
r.d/nis' exited with error status 143.
Jan  2 10:16:16 xxxx rpcbind: rpcbind terminating on signal. Restart with "rpcbi
nd -w"
Jan  2 10:16:16 xxxx kernel: Kernel logging (proc) stopped.
Jan  2 10:16:16 xxxx kernel: Kernel log daemon terminating.
Jan  2 10:16:16 xxxx syslog-ng[2198]: Termination requested via signal, terminat
ing;
Jan  2 10:16:16 xxxx syslog-ng[2198]: syslog-ng shutting down; version='2.0.9'
Jan  2 10:17:52 xxxx syslog-ng[2187]: syslog-ng starting up; version='2.0.9'
Comment 3 Federico Vecchiarelli 2009-01-02 04:39:38 UTC
I forgot to mention that I'm using OpenSUSE 11.1 x64
Comment 4 Federico Vecchiarelli 2009-01-02 08:18:24 UTC
Using acpi_skip_timer_override as a kernel parameter seems to help. Could some of you try this and confirm whether or not this helps?
Comment 5 Pradeep Kumar Madattadu Bhaskar 2009-01-20 05:30:23 UTC
I too have the same problem on opensuse 11.1 version kernel 2.6.27

hardware: compaq pressario v6600au laptop
processor: amd 64 turion x2 tl 58
graphics card: nvidia geforce > 6M

i notice the following

when the laptop is running on battery, i could not boot/shutdown completely.
it hangs during boot or shutdown and i have to press ctrl key to proceed furthur. this happens many times during the boot process.

during shutdown, it proceeds till the very end but the machine gets powerd off only after pressing ctrl  key.

Also i notice the following, when the computer (running on battery) hangs during startup/shutdown , connect the power chord and swith to ac power and the whole process completes fine.

i did a small workaround - just add the following - "acpi=noirq" to kernel parameters finex the issue for me.
but not sure what is its side effects ( i found that after i do this , i cannot get back from a suspend mode)
Comment 6 Pradeep Kumar Madattadu Bhaskar 2009-01-20 05:33:37 UTC
i am using opensuse 11.1 amd64 (sorry forgot to mention above)
Comment 7 Greg Kroah-Hartman 2009-01-23 05:37:06 UTC
If you add "reboot=b" to the kernel command line, does rebooting work properly?
Comment 8 Federico Vecchiarelli 2009-01-24 14:45:16 UTC
Greg,

For me shutting down was also a problem (until I used acpi_skip_timer_override). Will the option you are mentioning solve the shutdown issue as well?
Comment 9 Forgotten User DHIkF8sU1p 2009-02-06 12:15:14 UTC
My bugreport #465186 seems to be a duplicate of this one

'acpi_skip_timer_override' works for, 'reboot=b' not, have to push one button, could be everyone.

ACER 5520 AMD64 openSuSE 11.1-x86_64
Comment 10 Forgotten User DHIkF8sU1p 2009-02-06 12:24:33 UTC
I'm sorry

reboot=b is not needed here, because the laptop reboot without problems, only shutdown is a problem.
Comment 11 Federico Vecchiarelli 2009-03-01 12:54:31 UTC
A new kernel update (2.6.27.19-3.2-default) didn't help, the problem is still there. How is the progress on this bug? *will have to add acpi_skip_timer_override once more
Comment 12 Rafael Wysocki 2009-07-30 21:38:22 UTC
Please check if the problem is reproducible with the kernel from:
ftp://ftp.suse.com/pub/projects/kernel/kotd/HEAD/
Comment 13 Federico Vecchiarelli 2009-08-08 05:20:25 UTC
I recently updated to kernel 2.6.27.25-0.1-default and the problem is not there anymore. Please confirm.
Comment 14 Bidossessi SODONON 2009-09-15 15:04:00 UTC
using 2.6.27.29-0.1-pae on a HP pavilion dv6000 and the problem persists.
Comment 15 Rafael Wysocki 2009-09-22 09:46:52 UTC
Please check if the problem is still present with openSUSE 11.2 Milestone 7 life CD available from http://download.opensuse.org/distribution/11.2-Milestone7/iso/
Comment 16 Rafael Wysocki 2011-02-03 22:21:20 UTC
openSUSE 11.1 is not supported any more, so closing.

Please reopen if the problem is still present in openSUSE 11.3/11.4.