Bugzilla – Bug 544897
Zotero Plugin crashes OpenOffice
Last modified: 2009-10-26 10:55:29 UTC
User-Agent: Mozilla/5.0 (X11; U; Linux x86_64; de; rv:1.9.1.3) Gecko/20090909 SUSE/3.5.3-1.3 Firefox/3.5.3 In the new Zotero plugin the installation works and the zotero toolbar appears on the openoffice menu. Even citations can be inserted but when I attempt to insert the bibliography openoffice crashes. Here is the output from the console: QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPixmap: It is not safe to use pixmaps outside the GUI thread QPainter::begin: Cannot paint on a null pixmap X-Error: BadDrawable (invalid Pixmap or Window parameter) Major opcode: 62 (X_CopyArea) Resource ID: 0x0 Serial No: 30497 (30497) These errors are reported asynchronously, set environment variable SAL_SYNCHRONIZE to 1 to help debugging The Bug does also appear in Kubuntu Karmic (https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/434858). The culprit seems to be /usr/lib64/ooo3/basis3.1/program/libvclplug_kde4lx.so, which indicates that KDE integration is somehow broken in OpenSuse 11.2 Reproducible: Always Steps to Reproduce: Press "Insert Bibliography" button in Zoter Toolbar crash
Edgar, does it help you to uninstall the package OpenOffice_org-kde4? Also, could you please provide detailed steps how to get it working? Something like: 1. Download the OpenOffice.org plugin, version xxx from http:// 2. Install it by the command, ... 3. Download the Firefox plugin, version yyy from http:// 4. Install it by the command, ... 5. Run/restart firefox, ... I tried to get the plugins from http://www.zotero.org/support/word_processor_plugin_installation. Though, firefox complained that the plugin was not compatible with the OOo plugin. It required the version at least 2.0b7SVN. I am not sure where to get it. It looks like a beta version. I am not sure if you use it or if you use a stable version. Also, I am not sure what I should start first. OOo or Firefox? Finally, the Firefox plugin has some preferences. Do I need to set the paths manually? How should I set them?
Peter, uninstalling the package OpenOffice_org-kde4 does not help. Before I go into a step-by-step installation guide, one quick note about compatible Java-versions: Zotero does currently not work well with the IcedTea- Java plugin and/or runtime environment. Ideally, you will have a clean Sun-Java installation. Zotero's developers are aware of the issue and, I believe, are dealing with it. It is the 'beta'-version I am testing, because of the unique online-sync-features which allow Zotero to be run on several computers while the database will always be up to date. The current 'stable' beta-version is 2.0b7.2 and can be found on http://www.zotero.org The matching OpneOffice-plugin is 3.0a1 and can be found here: http://www.zotero.org/support/word_processor_plugin_installation#plugins_for_zotero_2.0_beta pretty much towards the end of the page. the installation: 1. remove any old zotero-extension from openoffice 2. close openoffice 3. install the plugin in firefox 4. close firefox and restart The installation into openoffice should normally be fully automatic. If the "select installation path" dialogue pops up, simply choose 'detect path automatically". Now start OpenOffice, the zotero-toolbar should be present. I have followed this procedure several times on OpneSuse 11.2 Milestone 7 and Milestone 8, it has always worked.
We get the same problems also with a mono-based extension, see the bug #548354. I will close this bug as duplicate of the mono-based one because it is easier to setup. It is related to KDE4. A workaround is to remove /usr/lib64/ooo3/basis3.1/program/libvclplug_kde4lx.so from the system. Unfortunately, this file is not part of the optional -kde4 package because of design problems :-( *** This bug has been marked as a duplicate of bug 548354 ***