Bug 795794 - installing printer with yast, driver progress bar jump to 100% and drivers are not shown
Summary: installing printer with yast, driver progress bar jump to 100% and drivers ar...
Status: RESOLVED DUPLICATE of bug 727911
Alias: None
Product: openSUSE 12.2
Classification: openSUSE
Component: YaST2 (show other bugs)
Version: Final
Hardware: All openSUSE 12.2
: P5 - None : Normal (vote)
Target Milestone: ---
Assignee: Johannes Meixner
QA Contact: Jiri Srain
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2012-12-23 09:53 UTC by pier andre
Modified: 2013-01-02 07:33 UTC (History)
1 user (show)

See Also:
Found By: Community User
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---


Attachments
/var/log/YaST2 taken 2012dic24 (3.52 MB, application/x-gzip)
2012-12-24 23:17 UTC, pier andre
Details

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Description pier andre 2012-12-23 09:53:23 UTC
User-Agent:       Mozilla/5.0 (X11; Linux x86_64; rv:17.0) Gecko/17.0 Firefox/17.0

opensuse 12.2 and KDE 4.9.4 on laptop sony vaio VPCEH2N1E

This is a bug that is not reproducible when you want, but it is definitely reproducible if the progress bar behaviour is like example b).

it happens to me about 2 times on 3 in average when you install a printer by yast, i doesn't depend on printer, it doesn't depend on driver, I only tested on network printer connection.

a)when printer installation works (1 time on 3):
a1-click on yast>printer>add
a2-a progress bar (detecting printer) start,
a3-another progress bar (receiving printer driver information) start, fill up to 60% then suddenly to 100%
a4-the add new printer configuration window appear
a5-click on connection wizard>select TCP port>insert IPaddress>leave TCPport 9100>click on test connection>result is OK>click OK on test>select a printer manufacturer>click OK on window
a6-the add new printer configuration window appear again
a7-in "find and assign a driver" beside "search for" the printer manufacturer appear and in the space below a list of drivers appear
a8-I choose my driver, click OK, and printer works ok

with the same printer in the same conditions with the same laptop
b)when printer installation doesn't works (2 time on 3):
b1-click on yast>printer>add
b2-a progress bar (detecting printer) start,
a3-another progress bar (receiving printer driver information) start, fill up to 4% then suddenly to 100%
b4-the add new printer configuration window appear
b5-click on connection wizard>select TCP port>insert IPaddress>leave TCPport 9100>click on test connection>result is OK>click OK on test>select a printer manufacturer>click OK on window
b6-the add new printer configuration window appear again
b7-in "find and assign a driver" beside "search for" the printer manufacturer appear and in the space below NO DRIVERS, TOTALLY EMPTY, EVEN IF I CHANGE THE PRINTER MANUFACTURER, OR EMPTY PRINTER MANUFACTURER AND CLICK ON FIND MORE
b8-I cannot choose my driver and cannot install the printer, even if in the previous b-7 I choose "driver packages" and choose a ppd driver that works for that printer

thnx, ciao, pier :-)

Reproducible: Sometimes

Steps to Reproduce:
1.
2.
3.
Comment 1 Jiaying Ren 2012-12-24 08:15:10 UTC
(In reply to comment #0)
> User-Agent:       Mozilla/5.0 (X11; Linux x86_64; rv:17.0) Gecko/17.0
> Firefox/17.0
> 
> opensuse 12.2 and KDE 4.9.4 on laptop sony vaio VPCEH2N1E
> 
> This is a bug that is not reproducible when you want, but it is definitely
> reproducible if the progress bar behaviour is like example b).
> 
> it happens to me about 2 times on 3 in average when you install a printer by
> yast, i doesn't depend on printer, it doesn't depend on driver, I only tested
> on network printer connection.
> 
Hi~ pier,thank you for your report,could you please help to provide y2logs according to the following URL?
   http://en.opensuse.org/openSUSE:Report_a_YaST_bug
   Thanks.
Comment 2 pier andre 2012-12-24 23:17:37 UTC
Created attachment 518209 [details]
/var/log/YaST2 taken 2012dic24

here is the /var/log/yast2 folder, compressed, the date when this bug popped up should be dec19-20-21.... about:-), merry christmas, ciao, :-) pier :-)
Comment 3 Jiaying Ren 2012-12-26 08:11:38 UTC
(In reply to comment #2)
> Created an attachment (id=518209) [details]
> /var/log/YaST2 taken 2012dic24
> 
> here is the /var/log/yast2 folder, compressed, the date when this bug popped up
> should be dec19-20-21.... about:-), merry christmas, ciao, :-) pier :-)

Thx,Pier. Would you please reset the status of bug report to new after I needinfo you next time?
Comment 4 Johannes Meixner 2013-01-02 07:33:16 UTC
Your initial desription in comment#0
indicates that it is a duplicate of bnc#727911
and in your attachment #518209 [details]
the files y2log and y2log-1.gz contain "lpinfo: Success"
which shows that it is really a duplicate of bnc#727911

*** This bug has been marked as a duplicate of bug 727911 ***