Bugzilla – Bug 867498
Card reader not recognized on Asus X551CA
Last modified: 2014-03-17 08:36:52 UTC
User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:27.0) Gecko/20100101 Firefox/27.0 Installed openSUSE 13.1 (64 bits) on a new Asus X551CA laptop. The integrated card reader is not recognized by the system. Reproducible: Always Steps to Reproduce: 1. on a Asus X551CA laptop with openSUSE 13.1, insert a SD memory card on the card reader 2. 3. Actual Results: Nothing happens. The output of hwinfo --short cpu: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz, 1638 MHz Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz, 1766 MHz Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz, 1766 MHz Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz, 1780 MHz keyboard: /dev/input/event0 AT Translated Set 2 keyboard mouse: /dev/input/mice PS/2 Elantech Touchpad graphics card: Intel VGA compatible controller sound: Intel Audio device storage: Floppy disk controller Intel SATA controller network: wlp2s0 Atheros WLAN controller enp3s0f2 Realtek RTL8101E/RTL8102E PCI Express Fast Ethernet controller network interface: wlp2s0 Ethernet network interface enp3s0f2 Ethernet network interface lo Loopback network interface disk: /dev/sda HGST HTS545050A7 partition: /dev/sda1 Partition /dev/sda2 Partition /dev/sda3 Partition /dev/sda4 Partition cdrom: /dev/sr0 MATSHITA DVD-RAM UJ8E1 floppy: /dev/fd0 Floppy Disk usb controller: Intel USB Controller Intel USB Controller Intel USB Controller bios: BIOS bridge: Intel Host bridge Intel PCI bridge Intel PCI bridge Intel PCI bridge Intel ISA bridge hub: Linux 3.11.10-7-desktop xhci_hcd xHCI Host Controller Linux 3.11.10-7-desktop xhci_hcd xHCI Host Controller Linux 3.11.10-7-desktop ehci_hcd EHCI Host Controller Hub Linux 3.11.10-7-desktop ehci_hcd EHCI Host Controller Hub memory: Main Memory unknown: FPU DMA controller PIC Timer Keyboard controller PS/2 Controller Intel Communication controller Intel SMBus Realtek Unclassified device /dev/input/event10 Chicony Electronics USB2.0 HD UVC WebCam
Try to boot with the card inserted. Some BIOS does weird setup for the card reader, and handles it as if a hotplug PCI device.
(In reply to comment #1) > Try to boot with the card inserted. Some BIOS does weird setup for the card > reader, and handles it as if a hotplug PCI device. Just tried but nothing changed. It seems this is a common problem with this laptop and Linux. I found for example this ubuntu report https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1266535 which was marked as duplicate of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1250605 (different laptop but same card reader)
OK, then could you try the newer kernel? For example, 3.13.x in OBS Kernel:stable or 3.14-rc in OBS Kernel:HEAD repo. Try to boot with and without the card inserted in each case. Also, please give hwinfo output, too.
Created attachment 581853 [details] hwinfo output I'll not be able to try a new kernel for a few days, but here it is the complete hwinfo output.
Just installed the kernel 3.13.6, restarted with a card on the card reader and nothing changed: still not recognized (though this kernel fixed bug 867497!). I use this computer for work, so I cannot take the risk of testing 3.14rc kernel.
Your device (10ec:5286) is supported since 3.14, so you'll need to check it sooner or later. 3.14-rc7 is close to the final release, so no big worry to give it a try :) You can install multiple kernels on your system, and it's easy to roll back. Since it's already supported in 3.14 upstream kernel, I close as RESOLVED/UPSTREAM. Feel free to reopen if you still see an issue with 3.14 kernel.