Bug 968826 - tumbleweed/leap installation leads into kernel panic
Summary: tumbleweed/leap installation leads into kernel panic
Status: RESOLVED NORESPONSE
Alias: None
Product: openSUSE Tumbleweed
Classification: openSUSE
Component: Kernel (show other bugs)
Version: Current
Hardware: x86-64 Other
: P5 - None : Normal with 5 votes (vote)
Target Milestone: ---
Assignee: E-mail List
QA Contact: E-mail List
URL:
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Depends on:
Blocks:
 
Reported: 2016-03-01 05:48 UTC by Petr Vanek
Modified: 2017-09-12 07:37 UTC (History)
5 users (show)

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Found By: ---
Services Priority:
Business Priority:
Blocker: ---
Marketing QA Status: ---
IT Deployment: ---
tiwai: needinfo? (petr)
attila.vetesi: needinfo?


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Description Petr Vanek 2016-03-01 05:48:17 UTC
User-Agent:       Mozilla/5.0 (Windows NT 10.0; WOW64; rv:44.0) Gecko/20100101 Firefox/44.0
Build Identifier: 

whenever installer starts to "modprobe" the system ends in kernel panic (leap: black screen with blinking cursor at the bottom of the screen + blinking caps lock LED; tumbleweed: *** Signal 11 *** on the screen + blinking caps lock LED)

Hardware:
DELL XPS 15 15" UHD i7/16GB ram/512GB SSD/nVidia GTX960M/HDMI/WIFI broadcom

How can I debug it more, please?

Reproducible: Always
Comment 1 Stefan Hundhammer 2016-03-01 15:02:08 UTC
Please try "safe settings" and the other kernel parameters mentioned here:

https://en.opensuse.org/SDB:Installation_help
Comment 2 Takashi Iwai 2016-03-02 09:56:30 UTC
Broadcom WiFi might be problematic.  Try to turn it off in BIOS if possible for installation.
Comment 3 Petr Vanek 2016-03-02 14:00:02 UTC
actually there are no such options in welcome screen in leap/tumbleweed installed (I remember them from 13.2)

also bios disabled wifi won't help.

can I access boot logs somehow?
Comment 4 Takashi Iwai 2016-03-02 14:39:45 UTC
(In reply to Petr Vanek from comment #3)
> actually there are no such options in welcome screen in leap/tumbleweed
> installed (I remember them from 13.2)

So 13.2 worked in the past on your system?
 
> also bios disabled wifi won't help.
> 
> can I access boot logs somehow?

If it's not WiFi, the next possible problem is the graphics.  But, I thought nouveau KMS isn't enabled during boot.  In anyway, you can try "nomodeset" boot option, too.
Comment 5 Petr Vanek 2016-03-05 08:20:46 UTC
actually this HW is new, so there was no distro running on it. I tries 13.2 and there are also no Fx options in the installer as it used to be.

I just tried the latest fedora and the kernel boots into the installer out of the box.

By settings nomodeset - do you mean to press 'e' in the grub on 'install' option and then add it to the line of initramfs or something similar?
Comment 6 Takashi Iwai 2016-03-05 10:13:11 UTC
Yes, on GRUB2, add your own option to the line invoking "linux" or "linuxefi".

BTW is the machine Skylake?  If so, could you check whether openSUSE Leap 42.1 installer works?  (Not to install really, but just to see whether it continues.)
Comment 7 Petr Vanek 2016-03-05 19:34:57 UTC
ok, so it seems it was caused by wifi driver after all. I bought usb ethernet card and installer is working. Meaning - no kernel panic now.
Tested 13.2, 42.1, and Tumbleweed installers.

Then there is another issue - no HDD is detected in partitioner, but it will be reported separately.

BTW these Fx options are available in all installers in legacy bios mode only.

Thanks for help.
Comment 8 Takashi Iwai 2016-03-07 11:06:29 UTC
Thanks for the information update.

Now I wonder whether it's brcmsmac driver or b43 driver that is broken.  Is WiFi chip still on your machine?  If yes, could you give hwinfo --network output?
Comment 9 Petr Vanek 2016-03-07 20:02:56 UTC
sorry, there is no linux installed yet. So I have only a windows info available.
Is it enough?

Name	[00000001] Dell Wireless 1830 802.11ac
Adapter Type	Ethernet 802.3
Product Type	Dell Wireless 1830 802.11ac
Installed	Yes
PNP Device ID	PCI\VEN_14E4&DEV_43BA&SUBSYS_00201028&REV_01\4&337D0347&0&00E0
Last Reset	3/5/2016 8:29 PM
Index	1
Service Name	BCMPCIEDHD63

Memory Address	0xDD8F8000-0xDD8FFFFF
Memory Address	0xDD400000-0xDD7FFFFF
IRQ Channel	IRQ 4294967279
Driver	c:\windows\system32\drivers\bcmpciedhd63.sys (1.519.0.0, 1,014.29 KB (1,038,632 bytes), 1/9/2016 11:09 AM)
Comment 10 A V 2016-10-15 13:07:27 UTC
I experience the same issue on an Acer Aspire R13 (R7-372T).
(Namely: "tumbleweed: *** Signal 11 *** on the screen")

More info on this openSuse forum thread:
https://forums.opensuse.org/showthread.php/520456-***Signal-11***-while-booting-openSUSE-Tumbleweed-NET-x86_64-Snapshot20161010-Media-iso
Comment 11 Jiri Slaby 2017-06-28 07:06:01 UTC
Is this still an issue?
Comment 12 A V 2017-06-28 07:57:22 UTC
I will test it today afternoon with the latest Tumbleweed NET installer.
Comment 13 Jiri Slaby 2017-08-23 10:57:07 UTC
Closing due to lack of response.
Comment 14 A V 2017-09-12 07:37:30 UTC
I can confirm the NET installers now BOTH (Tumbleweed, Leap 42.3) work with my machine, NOT leading to *signal 11*.
Sorry for the late response, thanks for the help.